Privacy Policy

Who We Are

ECIMAI LLC ("ECIMAI," "we," "us," or "our") is an AI advisory firm registered in the United States, helping mid-market organizations navigate the full AI economy through strategy, execution, and marketing services. We operate across the United States, United Kingdom, Australia, and the GCC region.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (ecimai.com), interact with us through our LinkedIn presence, or engage with our professional services.

Information We Collect

We collect information you provide directly to us and information collected automatically when you use our services.

Information You Provide

• Contact form submissions – first name, last name, work email address, company name, job title/role, area of interest, and message content.
• Business inquiries – information shared during emails, calls, or meetings related to potential or active engagements.
• Professional profiles – publicly available information from LinkedIn or similar platforms when you interact with our LinkedIn Company Page.
• Client engagement data – project-related information necessary to deliver advisory services.

Information Collected Automatically

• Usage data – pages visited, time spent, referral source, and navigation paths on our website.
• Device & technical data – IP address, browser type and version, operating system, and device identifiers.
• Cookie data – session and analytics cookies (see Section 6).

Information From LinkedIn

When you interact with our LinkedIn Company Page (follow, comment, message, or view our content), LinkedIn may share aggregated analytics and, in some cases, profile information with us, subject to LinkedIn's own privacy terms. We use this only to understand our audience and improve content relevance.

How We Use Your Information

We use the information we collect for the following purposes:

• Respond to inquiries – to reply to messages submitted through our contact form or sent directly to us.
• Deliver services – to provide AI advisory, strategy, project management, and marketing services to clients.
• Business development – to follow up on potential engagements and maintain professional relationships.
• Improve our website – to understand how visitors use our site and make it more useful.
• Communications – to send relevant updates, thought leadership, or information about our services, where you have consented or where we have a legitimate interest in doing so.
• Legal compliance – to fulfil our legal and regulatory obligations as a business operating across multiple jurisdictions.
• LinkedIn presence – to manage and improve our LinkedIn Company Page and the content we publish there.

We do not use your data for automated decision-making that produces legal or similarly significant effects.

Legal Basis for Processing

Where applicable (including for individuals in the European Economic Area, United Kingdom, and similar jurisdictions), we rely on the following legal bases:

• Consent – where you have explicitly agreed to us processing your data (e.g., opting in to receive communications).
• Contractual necessity – where processing is required to deliver services you have engaged us for.
• Legitimate interests – where we have a genuine business reason to process data that is not overridden by your rights, such as responding to enquiries, improving our services, and maintaining our professional network.
• Legal obligation – where we are required to process data to comply with applicable law.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers – third-party vendors who assist us in operating our website or conducting our business (e.g., email platforms, analytics tools, cloud storage), bound by confidentiality obligations.
• Professional advisors – lawyers, accountants, or auditors where necessary for legal or compliance purposes.
• Legal requirements – when required by law, regulation, court order, or governmental authority.
• Business transfers – in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy.
• With your consent – in any other circumstances where you have given us explicit permission.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience. The types we use include:

• Essential cookies – necessary for the website to function correctly. These cannot be disabled.
• Analytics cookies – help us understand how visitors interact with our site (e.g., pages viewed, session duration). This data is aggregated and anonymised where possible.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. We do not currently use advertising or retargeting cookies.

Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes set out in this policy, unless a longer retention period is required by law.

• Contact form data – retained for up to 24 months from last interaction.
• Client engagement data – retained for the duration of the engagement and up to 7 years thereafter for legal and accounting purposes.
• Website analytics data – retained in aggregated form for up to 26 months.

When data is no longer needed, we delete or anonymise it securely.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access – the right to request a copy of the personal data we hold about you.
• Rectification – the right to request correction of inaccurate or incomplete data.
• Erasure – the right to request deletion of your personal data ("right to be forgotten"), subject to legal obligations.
• Restriction – the right to request that we limit how we use your data in certain circumstances.
• Portability – the right to receive your data in a structured, machine-readable format where technically feasible.
• Objection – the right to object to processing based on legitimate interests.
• Withdraw consent – where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details in Section 14. We will respond within 30 days. We may need to verify your identity before processing your request.

International Transfers

ECIMAI LLC is headquartered in the United States and operates internationally. If you are located in the European Economic Area, United Kingdom, Australia, or the GCC, your data may be transferred to and processed in the United States or other countries where our service providers operate.

When we transfer data internationally, we take steps to ensure appropriate safeguards are in place, such as standard contractual clauses approved by relevant data protection authorities, or we rely on adequacy decisions where applicable.

Children's Privacy

Our website and services are intended for business professionals and are not directed at individuals under the age of 16 (or the applicable age of digital consent in their jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.

Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. These include encryption in transit (HTTPS), access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Third-Party Links

Our website and LinkedIn presence may contain links to third-party websites, including LinkedIn itself. This Privacy Policy applies only to information collected by ECIMAI LLC. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies before sharing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you directly.

Your continued use of our website or services after any changes constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: